Shipping policy

Thank you for shopping with KATLINE! We’re committed to delivering your order quickly and safely. Please review our shipping policy below.

1. Order Processing

  • Orders are processed within 1–2 business days (excluding weekends and holidays) after receiving your order confirmation email.
  • You’ll receive another notification when your order has shipped.

2. Shipping Rates & Delivery :

We offer the following shipping options:

Within India:

  • Standard Delivery (4–7 business days): Free on orders above ₹999, otherwise ₹69 flat rate.
  • Express Delivery (2–3 business days): ₹149 flat rate.

International Shipping:

  • Currently, we do not ship internationally. Note: Delivery times may vary based on your location, courier delays, or during high-demand periods.

3. Order Tracking :

Once your order is shipped, you will receive a tracking link via email or SMS to monitor your shipment.

4. Address & Delivery Issues :

  • Please make sure your shipping address is complete and correct. We are not responsible for lost packages due to incorrect addresses.
  • If a package is returned due to an incorrect address or failed delivery attempts, reshipping charges will apply.

5. Delays & Exceptions :

While we strive to deliver on time, we are not liable for delays caused by:

  • Weather conditions
  • Public holidays
  • Courier disruptions
  • Customs clearance (if international shipping is added in the future)

6. Need Help?

If your order is delayed or you have any shipping-related queries, reach out to us at:

[info.katline@gmail.com]