Shipping policy
Thank you for shopping with KATLINE! We’re committed to delivering your order quickly and safely. Please review our shipping policy below.
1. Order Processing
- Orders are processed within 1–2 business days (excluding weekends and holidays) after receiving your order confirmation email.
- You’ll receive another notification when your order has shipped.
2. Shipping Rates & Delivery :
We offer the following shipping options:
Within India:
- Standard Delivery (4–7 business days): Free on orders above ₹999, otherwise ₹69 flat rate.
- Express Delivery (2–3 business days): ₹149 flat rate.
International Shipping:
- Currently, we do not ship internationally. Note: Delivery times may vary based on your location, courier delays, or during high-demand periods.
3. Order Tracking :
Once your order is shipped, you will receive a tracking link via email or SMS to monitor your shipment.
4. Address & Delivery Issues :
- Please make sure your shipping address is complete and correct. We are not responsible for lost packages due to incorrect addresses.
- If a package is returned due to an incorrect address or failed delivery attempts, reshipping charges will apply.
5. Delays & Exceptions :
While we strive to deliver on time, we are not liable for delays caused by:
- Weather conditions
- Public holidays
- Courier disruptions
- Customs clearance (if international shipping is added in the future)
6. Need Help?
If your order is delayed or you have any shipping-related queries, reach out to us at:
[info.katline@gmail.com]
